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Website Child Evangelism Fellowship Inc.

Position:            Customer Service Representative and Shipping Clerk

Department:   Customer Service

Supervisor:       Customer Service Supervisor

General Responsibilities:

Take CEF Press orders, answers questions and-solves problems that customers may have. Performs job responsibilities in a manner that ensures quality communication and customer service.

Realizes the importance of the CEF Culture Points and commits to upholding them personally and in the ministry of CEF.

Specific Responsibilities:

  • Processes orders received through phone, web, email etc.
  • Follows procedures to ensure orders are printed and shipped
  • Assists customers with account, order, or product questions; processes returns; etc.
  • Determines best way to send shipments
  • Maintains and improves customer relationships
  • Files orders and keeps picking tickets in order as necessary
  • Accomplishes the orderly and prompt picking of orders with accuracy
  • Packs orders in appropriate shipping containers to insure delivery without damage
  • Stocks product and shipping materials as needed
  • Provides supervisor prompt notice of “low or out of stock” items
  • All other duties as assigned by the supervisor

Essential Job Functions:

  • Self-motivated
  • Accurate and organized
  • Typing and computer skills
  • Attention to detail
  • Communication skills – written and verbal
  • Able to work under stress and time constraints
  • Problem solving skills
  • Ability to lift 40 lbs.
  • Ability to use tape machines, tape guns, computer for processing orders
  • Team player

As a religious organization, Child Evangelism Fellowship is permitted and reserves the right to prefer employees or prospective employees on the basis of religion.

To apply for this job please visit