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Website Child Evangelism Fellowship, Inc

Position:           Customer Service Representative

Department:  Customer Service

Supervisor:      Customer Service Supervisor

General Responsibilities:

Take CEF Press orders, answers questions and-solves problems that customers may have. Performs job responsibilities in a manner that ensures quality communication and customer service.

Realizes the importance of the CEF Culture Points and commits to upholding them personally and in the ministry of CEF (The importance of Godly leadership at every level, of the spiritual welfare of our workers, of prayer as our foundation, of evangelizing children, of a clear and Biblical presentation of the Gospel and of a commitment to excellence, for the glory of God).

Specific Responsibilities:

  • Processes orders received through phone, web, email
  • Follows procedures to ensure orders are printed and shipped
  • Assists customers with account, order, or product questions; processes, returns;
  • Focused on increasing sales
  • Determines best way to send shipments
  • Maintains and improves customer relationships
  • Files orders and keeps picking tickets in order as necessary
  • Takes part in promotional and marketing efforts
  • All other duties as assigned by the supervisor

Essential Job Functions:

  • Self-motivated
  • Accurate and organized
  • Typing and computer skills
  • Attention to detail
  • Communication skills – written and verbal
  • Able to work under stress and time constraints
  • Problem solving skills
  • Team player
  • People Skills

As a religious organization, Child Evangelism Fellowship is permitted and reserves the right to prefer employees or prospective employees on the basis of religion.

To apply for this job please visit fs21.formsite.com.